Exemplary Patient Experiences, Always.


Exemplary Patient Experiences, Always.

Frequently Asked Questions

What is the minimum and maximum age to volunteer?

Volunteers must be at least 14 years of age to volunteer. There is no set “retirement” age.

How will I know that you have received my application?

When you apply on-line, you will receive an automated reply acknowledging receipt of your application. In this message you will be asked to confirm your application through the link sent to the email address you provide. Without a confirmation, your application will not be received.

How long after submitting my application will I hear about volunteering?

If we have a volunteer opportunity we think you would be interested in that matches your skills and availability, we will contact you by email or telephone to book a personal interview. You will be considered for all positions that become available during the current application period. Please keep in mind that we receive many high quality applicants.

How long does it take before I can start volunteering?

TB testing, immunization history and a hospital orientation are required once you have been offered a volunteer position. TB tests can be completed within 2-4 weeks. A police check, if requested, can take an average of a month. The length of time depends on how quickly you complete these steps. When you include time for an interview, references, the orientation and on-the-job training, it can take 2-3 months on average before you will be volunteering on your own.

What kind of a commitment are you expecting from me?

Volunteers are asked to commit to a minimum of 50 hours or six months of continuous service.

How often are the volunteer shifts?

Most volunteer shifts are once per week, for between 2 and 4 hours each. They range from early morning to early evening, Monday through Sunday. Volunteers are usually placed on a regular schedule.

What if I don’t have a regular schedule?

There are a few positions that may not require you to be available the same day or time each week. If you are invited for an interview we can discuss potential options.

Can I volunteer for part of the year?

Most of our positions are year-round, however, there may be opportunities to volunteer seasonally. If you are invited to an interview we can discuss possible positions or times that might be suitable.

Can I take short-term holidays?

Of course you will want to take vacations throughout the year. Volunteers are asked to let their departments know when they will be away, and if possible, find a co-worker to substitute.

Can I volunteer more than once a week?

We recommend that you begin with one shift per week until you are comfortable in your position and the hospital overall. Volunteer Services staff would be happy to discuss additional shifts with you, although volunteers are discouraged from volunteering more than three shifts per week.

Can I choose where I volunteer?

We will discuss your interests and wherever possible place you in a desired position, as long as your availability and suitability match an available position in the hospital.

Is a police check required?

Police checks are required for certain volunteer placements. Volunteer Services staff will let you know if and when a police check should be initiated.

Can I volunteer with my friend or family member?

If you are both selected, we will try to accommodate this if possible but we cannot guarantee that you will be placed in the same shift or area.

Can I use this volunteer experience for my 40 hour high school graduation requirement?

You may use your hospital volunteer hours towards your graduation requirement, but the hospital requires a minimum of 50 hours or 6 months of continuous service to qualify for a confirmation letter.

Is there a volunteer uniform?

Volunteers will be provided with a volunteer uniform (vest) to wear while on duty. A fully-refundable deposit of $25 will be collected on your first day.

Do I need to pay for parking when I volunteer?

Volunteers are entitled to complimentary parking during their shifts.

I’m professionally trained; may I practice my profession as a volunteer?

If you have a health care background or are training in a medical career, you are welcome to apply. However volunteers are not able to practice or develop clinical or technical skills outside of the scope of the volunteer role.

Could I shadow a doctor during my placement?

The hospital does not provide shadowing opportunities.

Does volunteering lead to employment at Halton Healthcare?

Volunteering may provide you with experience or exposure that will later assist you in finding employment, at Halton Healthcare or elsewhere. However, Volunteer Services is not involved in the hospital’s hiring process. Volunteers are welcome to apply through the Human Resources department and are considered external applicants.

Will the hospital provide me with a reference?

The Volunteer Department and/or your service area staff would be able to provide you with a confirmation letter once you have completed 50 hours or 6 months of continuous service.

Do you have an Education program?

Volunteer Services coordinates a High School Cooperative Education program with local high schools and specific hospital departments. Contact your school’s guidance counsellor for more information and to apply.

Should I apply to all three hospitals of Halton Healthcare to increase my chances of a position?

We are unable to accept multiple applications. Please choose your preferred hospital location carefully as all other applications will be declined.

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